Question

Frequently Asked Questions

  • What is Raya API

    As the House of Fintech, Bank Raya is committed to facilitate interactions with third parties to be able to access Bank Raya banking services through an Application Programming Interface (API). Raya API enables the creation of digital collaborations between your business and Bank Raya in a faster and easier way, with increased security.

  • Who is able to use Raya API?

    If you need to digitize your products or services, you can use Raya API services to integrate your business to our various banking services. Your company’s digital team can use Raya API to access Bank Raya banking services.

  • Is there any fee to use Raya API?

    For information regarding fees of Raya API, click here

  • How do I use Raya API for my business

    To connect your platform with Raya API, please follow the steps below:

    1. Explore and find the right Raya API service for you. Create your account here to explore and test Raya API services.
    2. Submit your partnership proposal for Raya API services here.
    3. Integrate your business platform with Raya API and enjoy the benefits.

  • I have a problem with my email and password. How to solve it?

    Click the forgot password button and enter your registered email to reset your password. A link to reset the password will be sent via email and you can enter a new password. If you have forgotten your registered email, you can contact the Raya API support team here.

  • What messaging format does Raya API use?

    Raya API uses REST API with JSON format.

  • What is Raya API Sandbox?

    Raya API Sandbox is an environment that third parties can use to simulate API connections. Usage of API sandbox is free of charge and you may use the sandbox to test your digital product development ideas.

  • What is API key, API secret, client ID, and client secret?

    API key, API secret, client ID, and client secret are credentials used to identify third party applications in accessing Raya API.

  • How do I obtain API credentials in the sandbox?

    You will receive your credentials after creating an application. A complete step-by-step to create your application can be accessed here

     

  • How do I obtain API Token?

    You can hit the Get Token endpoint to generate a token that is valid for 50 hours. You can use your token for various services as long as it is still valid.

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